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Innovation and pilots

Not every innovation succeeds – your pilot must recognize how receptive the organization is to adopting – and how your customers will accept this as well.

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Pilot projects – discussions

Discuss pilots with an open mind with no ‘taboo’ or items off limits — this takes practice. For example – this is particularly interesting when sensitive company practices and employees and bosses are at the table

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Customer Innovation

Fostering innovation is critical – but will your customer accept the degree of proposed innovation? Best to have many consultations first!

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Prime Customer Alignment

When was the last time you trialed your pilot out on one of your primary customers? How about going as far as a pre-lauch focus group?

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