Not every innovation succeeds – your pilot must recognize how receptive the organization is to adopting – and how your customers will accept this as well.
About Shane
Author Archive | Shane
Pilot projects – discussions
Discuss pilots with an open mind with no ‘taboo’ or items off limits — this takes practice. For example – this is particularly interesting when sensitive company practices and employees and bosses are at the table
Customer Innovation
Fostering innovation is critical – but will your customer accept the degree of proposed innovation? Best to have many consultations first!
Prime Customer Alignment
When was the last time you trialed your pilot out on one of your primary customers? How about going as far as a pre-lauch focus group?
